Functions
1. Establish a clear set of student expectations regarding scholastic integrity.
2. Review and simplify procedures related to student complaints and appeals, ensuring due process rights.
3. Develop clear, concise definitions of what constitutes a student complaint.
4. Establish a simple checklist of steps a student should follow when filing a student complaint.
5. Outline alternative options available to a student other than filing a student complaint.
6. Outline parameters that will allow for student complaints which are related, to be combined into one review process.
Recommendations are forwarded to the Academic & Student Affairs Council.
Meeting Schedule and Frequency
Meets virtually, second Friday (generally)
11 a.m. – 12:30 p.m.
| FALL 2025 | SPRING 2026 | SUMMER 2026 |
|---|---|---|
| September 12 October 10 November 14 December 12 | February 13 March 13 April 10 May 8 | June 12 July 10 |
Questions? Contact Mervin Jones, NRG Student Affairs Dean, [email protected] or 512-223-4721.
Membership
Chair (appointed by the Vice Chancellor, Student Affairs): Mervin Jones, NRG Student Affairs Dean, [email protected] or 512-223-4721
Co-Chair: Meritza Tamez, Executive Dean, Student Rights & Responsibilities, [email protected] or 512-223-0179
Assistant: Behnaz Dehghani
| Position | Name | Appointed by | Campus | Phone | |
|---|---|---|---|---|---|
| Dean, Student Affairs NRG | Mervin Jones | VC, Student Affairs | NRG | 3-4721 | [email protected] |
| Executive Dean, Student Rights & Responsibilities | Meritza Tamez | VC, Student Affairs | ACC District | 3-0179 | [email protected] |
| Representatives of Job Functions or College Offices (1-year terms) | |||||
| Coordinator, Bill to Pay (B2P) | Pamela Onyinye Chukwuneke | APTE Pres. | HLC | 3-1083 | [email protected] |
| Success Coach | Kenyetta Hutson | Chair, SRRC | NRG | 3-4002 | [email protected] |
| Director, Student Life | Troy Jefferson | ED, Student Life | SGC | 3-3249 | t[email protected] |
| Faculty, Mental Health Counselor | Sandra Elizondo | VC, Student Affairs | HYS | 512-262-6606 | [email protected] |
| Supervisor, Assessment/Testing | Mike Ruland | VC, Student Affairs | HYS | 512-262-6540 | [email protected] |
| Director, Office of Equal Opportunity Compliance | Charlene Buckley | Committee | HLC | 3-7964 | [email protected] |
| Clery Compliance Officer | Kristine Elderkin | Committee | HLC | 3-7274 | [email protected] |
| Manager, High School Programs Academic Success | Devon Miller | Committee | HLC | 3-9465 | [email protected] |
| Coordinator, Student Conduct | Patricia Zuniga | Committee | ACC District | 3-0383 | [email protected] |
| Representatives of ACC Constituencies (1-year terms) | |||||
| Dean, Health Sciences | Estrella Barrera | AVC, Health Sciences | EVC | 3-5766 | [email protected] |
| Faculty, Academic Counselor/Faculty Senate | Emily Schneider Olson | Association Pres. | EGN | 3-9146 | [email protected] |
| Adjunct Faculty Association | Angela Smith | Association Pres. | HLC | 3-3398 | [email protected] |
| Assistant, Program | Jennifer Black | CEA Pres. | HLC | 3-4048 | [email protected] |