As part of ACC’s ongoing efforts to enhance the student experience, the College is transitioning from our current WebAdvisor (Online Services) platform to the new Self Service system for Continuing Education (CE) registration. This change will take effect on Monday, June 16.

Why the Change?

The transition to Self Service for CE registration is aimed at improving the overall experience for our students and staff. The new system provides a more streamlined, efficient, and intuitive registration process—reducing the time spent on administrative tasks and allowing for quicker access to important academic information.

All other areas of the College already use Self Service for student registration; with this change, CE registration will also follow the Self Service registration to standardize the registration process.

What’s Changing?

  • Platform: The registration process will now take place on the Self Service platform instead of WebAdvisor.
  • Student Registration: Visit the CE Webpage tutorial for more information.
  • Interface: Self Service offers a more modern, user-friendly interface, with improved navigation and features for both students and staff. 

What Does This Mean for Students?

  • Access: Students will access Self Service to register for courses, update their personal details, and make payments via Self Service.
  • User Experience: The new platform is designed to be easy to use, with clear instructions and a more intuitive layout for self-service management.
  • Assistance: If students need any help, they can contact our Continuing Education team at [email protected].
  • Enhanced Security: The current CE registration tool, WebAdvisor, is beyond end-of-life support, introducing unacceptable cyber risks to our environment. 

What Does This Mean for Staff?

  • Enhanced Registration Process: Staff will help students navigate the new platform for course registration and other student services.
  • Tutorials: Tutorials and updated materials will be shared on the CE website for reference.
  • Support: As always, staff can reach out to IT or the support team via Mojo Helpdesk.

Next Steps

  1. For Students: Starting June 16, 2025, all Continuing Education registrations will be done through Self Service. Students can access the platform at: https://ce-selfservice.austincc.edu/Student
  2. For Staff: You can find the tutorials and more information here: https://continue.austincc.edu/register

We appreciate your patience and cooperation as we make this transition. We believe that the switch to Self Service will provide a more efficient and user-friendly experience for all.

If you have any questions or need support, don’t hesitate to contact our Continuing Education team at [email protected] or 512-223-7542.

Contributed by ACC’s Office of Information Technology