Austin Community College District (ACC) and the Travis County Sheriff’s Office (TCSO) are working together to give inmates a second chance through education. The College is working directly with inmates at the Travis County Correctional Complex. Participants go through customized programs that can help them gain skills and knowledge that can set them up for success after release. 

In October, 12 students participated in a program. They completed the Administrative Assistant Micro-Pathway, earning both Foundational Skills and Communication Skills awards. Additionally, they could earn 19 credit hours applicable toward an Office Administration & Technology Associate Degree or Level 1 Certificate—a significant step toward future career success.

“One of the greatest challenges many in our care and custody face is lack of education. We have programs that allow them to earn their GED, but in today’s modern workplace, it’s not enough to simply have a high school diploma or GED,” says Travis County Sheriff Sally Hernandez. “Computers are everywhere. It’s virtually impossible to even apply for a job without using a computer to complete the application. We believe the education they receive in the program will equip them to have good jobs and support their families in ways that are completely different than the choices that led to incarceration. We want to cast a vision that gets them focused on achieving beyond what they ever thought they were capable of.”

By the end of January, all 12 students in the program had earned at least one certification, and seven completed every certification offered. The impact is already making a difference for the inmates—one landed a job after release, and another is working on applying to ACC.

“These individuals gained critical skills that will serve them in any industry they choose,” says Deborah Benavidez, Professor of Office Administration & Technology. “They developed highly sought-after communication skills, learned to interview for job opportunities, and discovered new career pathways.”

Beyond technical skills, the program provides students with essential career and life guidance.

“The students really appreciated us taking time each day to discuss ACC programs, walk them through the FAFSA application, explore second-chance employment opportunities, and connect them with community resources,” says Benavidez. “Out of the five hours we spent in the classroom daily, we dedicated 30 minutes to an hour just answering their questions. That time helped them stay focused on their ‘why.’”

The students trained in a specialized classroom, working with qualified instructors to develop computer and administrative skills. 

ACC and TCSO are working to expand the program and are actively seeking additional funding to support future cohorts.

For more information on the Office Administration & Technology program at ACC, click here.