You are probably aware of the Student Affairs Help Desk, but do you know about everything it does? Faculty and staff are encouraged to download this helpful one-pager detailing all the areas of support the Help Desk team covers. Physical copies are also available at any Campus Manager’s office.
The Help Desk is dedicated to supporting our students and ensuring their transition to ACC is seamless. Our knowledgeable team is available to assist with a variety of student needs, including topics like:
- Recruitment
- Enrollment
- Admissions
- Financial Aid
- Advising
- Student Accounting [Bill 2 Pay (B2P)]
- Technology-related issues
The Help Desk serves as the first point of contact for students seeking assistance in all of these areas.
Encourage students to reach out to the Help Desk with any questions they might have. Our friendly staff is available to assist students in both English and Spanish via live chat, email, or phone.
Visit austincc.edu/help to learn more about us.