ACC’s Office of the Ombudsperson has launched a new e-newsletter for faculty and staff called Piecing It Together with the Ombuds. 

The newsletter will share updates from the ombuds, answer questions from the ACC community, and provide tips and resources. It will be sent bimonthly via email to all ACC employees. 

Below are excerpts from the inaugural newsletter.

So, What is an Ombuds?

It’s not uncommon for us the hear the questions: how do you even pronounce “ombudsperson,” and what even is it that you do here at ACC? We like to say that our office is the place to go when you don’t know where else to go. 

At ACC, the Office of the Ombudsperson serves as a confidential, neutral, informal, and independent resource for all staff and faculty in the district. The role of the ombudsperson is to listen to faculty and staff concerns, help identify next steps, discuss resources, and help you piece it together. 

Are you still curious about what ombuds do? Check out this podcast where Amanda Dean, ACC’s ombudsperson, was interviewed on the role of an Omnbuds.  

Upcoming Events with the Ombuds

The ACC ombuds, Amanda Dean, will be in attendance at the Welcome Bag Pick Up Event for new faculty and staff on Friday, August 4, from 11 a.m. – 5 p.m. at ACC Highland Campus. Feel free to stop by to meet us and ask any questions that you may have about the Office of the Ombudsperson. 

Ask the Ombuds

Are you still curious about what an ombuds does? Do you have topics that you’d like the ombuds to discuss in future newsletters, or are there any other questions that you’d like the Office of the Ombudsperson at ACC to answer? 

Ask your questions here, and we will answer them in a future issue of our newsletter:

For more information about the Office of the Ombudsperson, visit