Austin Community College District (ACC) continues to refine its new student onboarding process for new students. <\/p>\n\n\n\n
In April, ACC launched the Salesforce Customer Relations Management (CRM) system<\/a> to provide new students for all admissions units a single point of entry to request information and apply. <\/p>\n\n\n\n Since then, the college has taken additional steps to enhance the program. These updates include: <\/p>\n\n\n\n New Student Orientation<\/strong><\/p>\n\n\n\n On June 1, ACC launched a new student orientation program for traditional credit students. As part of the program, ACC hosts 14 orientation sessions per week, including morning, evening, and Saturday times. New students who have completed the application process and are ready to register are asked to schedule an appointment to attend a session. Currently, all sessions are offered online via Zoom. The session will transition to a blend of online and in-person options beginning this summer. <\/p>\n\n\n\n \u201cOrientation for our new students provides a gateway to success by connecting students to instructional and student affairs resources,\u201d says David Zuniga, ACC director of Recruitment Services. \u201cIt converts uncertainty and anxiety to knowledge and confidence.\u201c<\/p>\n\n\n\n The new orientation program provides information to students about ACC\u2019s Areas of Study and student services. Students also get support with registration. <\/p>\n\n\n\n Students work together in group advising sessions led by master advisors. They review their best schedules and register for at least one or two classes to be sure they know how to access the Self Service portal and successfully register. As a new entry advising team is hired and trained, master advisors will turn over the group advising to entry advisors so master advisors can focus on individualized holistic advising, case management, and persistence.<\/p>\n\n\n\n Students who transfer into ACC with 12 or more credits, or who have prior degrees, will be presented with an option to complete an asynchronous orientation.<\/p>\n\n\n\n New Webpages & Enrollment Steps<\/strong><\/p>\n\n\n\n The college\u2019s Admissions webpage<\/a> was refined to include the three primary steps for enrollment: <\/p>\n\n\n\n